I only used to VULTR for IPv6 and some redundancy for ns2, more than a year.
They have a pretty interface and quite high pric
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es, but the machines faster than avarage.
The machine was working well until random freezes occured.
Block Storage is useless with its 324KB/s read-write speed.
Snapshots are useless, the feature is not finished and the whole snapshot is a hopeless thing there, because they clone the whole data into file (I guess) because its slow as ******, I can issue a snapshot on my own system and finish under 1second, and I have a clone and rollback function too.
Support is ZERO, a bunch of ppl. without any knowledge and it feels like they not even read the ticket at all, and they aren't read my request.
Not answering that I asked for, not doing that I asked for. Not understand the technical problem I reported that.
If you experienced any unusual problem they absolutely incompetent to help.
Security:
They have 2 factor authentication and they're uses CSRF validation in forms. BUT:
50% of validations are not working, and the whole thing is insecure because not guarding the session (PHPSESSID cookie) against IP and Browser.
So when XSS or something similar attacks made, the attacker could get many user's session and could be logged in without any problem even from opposite side of the planet.
I had VNC issues, cant get my #1 VPS console view at any location and any PC, but I can see a newly created VPS console's display. not hard to undertstand its impossible to client defect.
They asked me try with a different browser, I tried with "Internet Explorer" and they have a javascript bug, which cause login box wont show, I make NEW ticket for it to let them know IE users are not able to login and they reported to me: they recommend to use Chrome or Firefox.
Meanwhile, some staff member getting upset why I duplicate a ticket and he was written into a wrong one, because I didnt do that, I opened a brand new ticket with totally unique context to feedback an another graphical bug (not displaying well if there are unread tickets), and not a single letter matched so.
They drained 6 hours from my life so this little article which takes about 40 minutes to write does not count..
The end of this story is I moved from there after 2 years, I opened 5 tickets in the last day with totally different bugs / security flaws, etc.. They failed all the five tickets.
Avoid them, support is very important, IT-Specialist.
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