Arvixe với Nexcess
|So sánh các tùy chọn||Xem Arvixe||Xem Nexcess|
|23 kế hoạch lưu trữ||19 kế hoạch lưu trữ|
|Giá khởi điểm||4,00 US$ / tháng||12,67 US$ / tháng|
|Tên miền miễn phí||Có||Không|
Đánh giá người dùng
|Độ tin cậy||1.5||3.0|
|Thân thiện với Người dùng||2.0||3.0|
Nhận xét người dùng
|191 nhận xét||39 nhận xét|
|Đánh giá tích cực gần đây nhất|| |
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... Thông tin thêm : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. Thu gọn
I use Nexcess for my Clients' managed Wordpress Hossting. Their platform and features are top notch and their support is excellent. There people are always friendly and knowledgeable.
|Đánh giá tiêu cực gần đây nhất|| |
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... Thông tin thêm rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Harpreet Singh Kapur
Minds At Development LLC
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office Thu gọn
I don't know what happened over there, but they used to be awesome. I could create a ticket and get a response within an hour. Now it takes a minimum of 2 days to get a response and even then you end up getting asked basic... Thông tin thêm probing questions and waiting 2 more days for a response. I've even called, obviously to some overseas call center, and they couldn't assist with emails stuck in the queue (ie not reaching our inbox). The escalation so far is going on 24 hours for something that historically they'd fix while on the phone with me. Really really gone downhill. 2 years ago I would have whole heartedly recommended them to anyone. Now I would only recommend them to Russian dictators. Thu gọn
Hosting chia sẻ
|8 kế hoạch từ 4,00 US$ đến 40,00 US$||13 kế hoạch từ 12,67 US$ đến 845,00 US$|
|Dưới $4|| |
|Dưới $8|| |
|Trên $ 10|| |
|4 kế hoạch từ 40,00 US$ đến 100,00 US$|| |
|Trên $ 10|| |
Máy chủ dùng riêng (Dedicated Server)
|8 kế hoạch từ 128,70 US$ đến 357,50 US$|| |
|Trên $ 10|| |
Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz
|3 kế hoạch từ 108,00 US$ đến 148,00 US$||6 kế hoạch từ 49,00 US$ đến 849,00 US$|
|Trên $ 10|| |
|2 trong tổng số 6||0 trong tổng số 6|
|Châu Phi & Trung Đông||Không||Không|
Hỗ trợ dịch vụ
|5 trong tổng số 6||4 trong tổng số 6|
|Chat trực tuyến||Có||Có|
|Hỗ trợ bằng điện thoại||Có||Có|
|Hỗ trợ bằng Email||Có||Có|
|Hỗ trợ diễn đàn||Có||Không|
|Hướng dẫn bằng video||Không||Không|
|Cơ sở kiến thức (knowledgebase)||Có||Có|
Hỗ trợ CMS
|4 trong tổng số 6||3 trong tổng số 6|
Hỗ trợ Hệ điều hành
|2 trong tổng số 2||1 trong tổng số 2|
Hỗ trợ Ngôn Ngữ
|2 trong tổng số 8||0 trong tổng số 8|
|Ruby on Rails||Không||Không|
Hỗ trợ Cơ sở Dữ liệu
|1 trong tổng số 3||0 trong tổng số 3|
Hỗ trợ Loại hình Thanh toán
|3 trong tổng số 6||2 trong tổng số 6|
|Thẻ tín dụng||Có||Có|
Người chiến thắng