A2 Hosting với InMotion Hosting 2020

removed plan and that plan is not available for new customers. While i purchased the plan , the executive told me that i will get all the benefits which will be available at the time of renewal. But now company is saying that they will not provide any discount either purchase a higher plan or renew it without any discount means at about double cost. its very frustrating. they are not ready to listen. They told me that I can change my plan, then they told me that you have to pay 25$ for changing the plan, again they told me that it was a mistake and no need to pay. Again they told me that there was a misunderstand I have to pay. again they told me that your 25$ fees is waived off. Are you playing with the customers ? Choosing A2 hosting is my big mistake.

y hours on chat and emails.
In October, my site was down for a several days due to Support's arrogance. My WP theme had a major update, which broke my site even though I built a Child theme.
I requested a restore and gave Support the exact file from which to restore. However, support restored from a 2018 backup! (Another issue - support creates all these old folders on my File Manager when dealing with problems, then doesn't delete them). It's only the 2nd time in 4 years that I requested a restore. Support was adamant that I was wrong and the restore was correct and from the Oct 2020 file. We know what we've designed and built over the years, right?
Finally after several days of my site looking incomplete - not really functional - and hours on chat, one support guy confirmed that the restore was from a 2018. He didn't know how that could of happened, even though I gave them the exact file name/date/etc. (I've built a staging site now.)
If that wasn't bad enough for the October month, last week InMotion emailed to advise that I had to delete files as my account was too large, or it was being moved to another server. I'd have temp details until propagation was complete. InMotion provides "unlimited disk space"!
I emailed twice to advise that I'd clear all the old folders (around 30GB) and heard nothing. Sunday just gone, I get another email saying the move was almost complete and not to make changes to my site or use temp details to make changes!
I've been arguing with InMotion ever since that I didn't want my account moved and that I wanted to delete the 30GB of useless files created by InMotion, but it moved my account regardless!
These are only a couple of problems that I've experienced in 4 years. I'm now looking at another host as I've had enough!