Alexhost – Đánh giá từ chuyên gia & Người dùng

Tên gói dịch vụ	Dung lượng bộ nhớ	CPU	RAM	Hệ điều hành	Giá	Điểm
1 vCPU (Type A, 2667MHz, 1024MB)	20 GB	1 x 2.6GHz	1 GB		4,00 US$	4.8	Xem gói

Tên gói dịch vụ	Dung lượng bộ nhớ	CPU	Giá	Điểm
Premium Business Email Deal		-	1,59 US$	5.0	Xem gói
Hostinger Reach		-	1,99 US$	5.0	Xem gói
Premium	20 GB	-	2,39 US$	4.7	Xem gói

Tên gói dịch vụ	Dung lượng bộ nhớ	CPU	RAM	Giá	Điểm
Professional Email		-		1,67 US$	4.5	Xem gói
NVMe 2	50 GB	1 Nhân	2 GB	2,09 US$	4.5	Xem gói
Professional Email Plus		-		2,50 US$	4.5	Xem gói

Tên gói dịch vụ	Dung lượng bộ nhớ	CPU	RAM	Hệ điều hành	Giá	Điểm
Grow		1 Nhân	15.1 GB		1,00 US$	4.7	Xem gói
Mail Basic 1		-			1,10 US$	4.7	Xem gói

Tên gói dịch vụ	Dung lượng bộ nhớ	CPU	Giá	Điểm
BRONZE	30 GB	-	0,59 US$	4.8	Xem gói
BRONZE PACKAGE	30 GB	-	0,60 US$	4.6	Xem gói
SILVER PACKAGE	50 GB	-	0,99 US$	5.0	Xem gói

Pinned review

Vasislii M

từ Thụy Điển |

11 May, 2026 | 17:05

3.2

A service that's harder to use than to buy

Writing as an active customer who wanted to use the company's services — but ran into obstacles the service makes no effort to resolve.

1. VPN servers are unavailable, no compensation offered.
I purchased the Starter VPN plan in April 2026. UK, US, and Canada servers are inaccessible when connecting from Russia. I contacted support (Ticket #639549) and, on my own initiative, collected and submitted logs — without being asked. The ticket was closed without a resolution: "The VPN service is not entirely under our control and we are unable to make any adjustments." No compensation was offered for non-functioning features — citing the terms of use.

2. Billing fired against the customer's own settings.
A renewal invoice arrived while my Starter VPN subscription was still active. The Auto Renew option in my account was set to Off. The error was acknowledged and corrected only after I manually contacted support (Ticket #248945).

3. Unsubscribing from the mailing list is impossible — and that's an architectural problem.
There is no unsubscribe button for marketing emails anywhere in the account panel. I contacted support (Ticket #248945). The response: "Unfortunately, we do not currently have such an option." The ticket was forcibly closed. I raised the issue again — the next reply did not address the question, and the ticket was forcibly closed again.

Critical security alerts and marketing emails are sent through the same Mailchimp channel from a promo@ address. If you unsubscribe via the link in the email, you risk missing critical server security notifications. This is not merely an inconvenience — it is an architectural flaw that violates both GDPR and Mailchimp's own terms of service.

The company has been operating since 2008. It is strange to see the absence of a basic unsubscribe mechanism from a provider with that kind of track record.

4. There is nowhere to file a complaint about a staff member.
The complaint form on the website only accepts reports of violations committed by hosting clients. There is no channel for feedback about the conduct of employees acting on behalf of the company. No direct management contacts are available. When I referenced applicable legislation, a staff member replied: "I don't think you should be trying to scare us." There is nowhere to escalate.

Two tickets closed. One out of four issues resolved. An identical review has been published on Trustpilot. No response in 92 hours.

Phản hồi lại Change review Hữu ích(0)

Tên gói dịch vụ	Dung lượng bộ nhớ	Băng thông	Hệ điều hành	Bảng điều khiển	Số lượng trang web	Giá
PROMO Basic Hosting	1 GB	Không giới hạn		cPanel	5	0,89 US$	Chi tiết
PROMO Expert Hosting	10 GB	Không giới hạn		cPanel	Không giới hạn	6,72 US$	Chi tiết

Tên gói dịch vụ	Dung lượng bộ nhớ	CPU	RAM	Giá
U1	10 GB	1 x 2.4GHz	1.5 GB	4,61 US$	Chi tiết
U2	40 GB	2 x 2.4GHz	4 GB	11,53 US$	Chi tiết
P4	80 GB	4 x 3.9GHz	8 GB	23,05 US$	Chi tiết
R3	80 GB	4 x 4.5GHz	4 GB	40,34 US$	Chi tiết

Tên gói dịch vụ	Dung lượng bộ nhớ	CPU	RAM	Giá
Intel® Core™ i5-4570 Processor	1000 GB	4 x 3.6GHz	4 GB	44,96 US$	Chi tiết
2x Intel® Xeon® E5-2699 v3	1000 GB	36 x 3.6GHz	31.25 GB	171,75 US$	Chi tiết
Ryzen™ 9 3950X	1000 GB	16 x 4.7GHz	62.5 GB	229,39 US$	Chi tiết
AMD EPYC 7642	4 TB	48 x 3.3GHz	250 GB	576,35 US$	Chi tiết

Tên gói dịch vụ	Giá
Comodo PositiveSSL	14,97 US$	Chi tiết
RapidSSL Certificate	17,79 US$	Chi tiết
Thawte SSL Web Server with EV	258,40 US$	Chi tiết
Comodo PositiveSSL Multi Domain Wildcard	282,12 US$	Chi tiết

Tên gói dịch vụ	Bảo hành	Giá
PROMO Basic Hosting	0,00 US$	0,89 US$	Chi tiết
PROMO Expert Hosting	0,00 US$	6,72 US$	Chi tiết

Đánh giá Alexhost

Thông tin chi tiết từ chuyên gia và người dùng bởi khách hàng Alexhost:

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