Site5 với Memset

Comparison
So sánh các tùy chọn Xem Site5 Xem Memset
Gói cước
13 kế hoạch lưu trữ 6 kế hoạch lưu trữ
Giá khởi điểm 4,95 US$ / tháng 175,46 US$ / tháng
Tên miền miễn phí Không
Coupon Không Không
Đánh giá người dùng
1.6
2.2
Độ tin cậy 1.5
1.0
Gói cước 1.5
3.0
Thân thiện với Người dùng 1.5
4.0
Hỗ trợ 1.5
1.0
Tính năng 1.5
2.0
Nhận xét người dùng
168 nhận xét 1 nhận xét
Đánh giá tích cực gần đây nhất
Works great for me
Rodrigo Campos,
9.2
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
No reviews yet
Đánh giá tiêu cực gần đây nhất
No support
Chick Newman,
2.0
I have had an email problem on Site5 for nearly a year. It no longer provides telephone support and writing a "ticket" about an issue is summarily ignored. A few days later, after submitting a ticket, an email from site5 is ... Thông tin thêm received after each ticket that says. "since we have not heard from you the issue will be closed". I have sent several tickets complaining of he same issue numerous times and each time the issue is ignored and followed by the same email to me. There isn't even a statement that the issue was read.
I have therefore moved my website and hosting to another hosting company but Site5 relentlessly bombards me with email about the issue it refuses to resolve. I lost a lot of business because emails I sent to customers from it's server were consistently bounced from gmail, aol and yahoo email accounts because the Site5 server was insecure by gmail, aol and yahoo.
At this time, nearly a year after submitting the first ticket, and several months after moving my website to another host, Site5 refuses so acknowledge that I am no longer a customer. They keep sending those useless emails about the ticket being closed. I need to make sure that any future charges to my credit card that are attempted by Site5 are blocked since customer service has not deleted my account, even though I specifically sent a request to customer service insisting that my account be closed (and even though I have removed my website and email to another host).
Site5's support is Horrible ...the worst...it is non-existent!! I suspect there are no live support technicians working for this company, hence the spitting out the same canned email month after month to me "closing" my ticket without ever addressing my problem , and giving no pretext that there was even an effort to address the problem.
Go somewhere else when looking for a webhost.
Thu gọn
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Thông tin thêm ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Thu gọn
Hosting chia sẻ
3 kế hoạch từ 4,95 US$ đến 325,00 US$
Không
Dưới $4 Không Không
Dưới $8

hostBasic

4,95 US$ / Th.
  • Không gian: Không giới hạn
  • Băng thông: Không giới hạn
  • Bảng điều khiển: cpanel
Xem kế hoạch hostBasic
Không
Trên $ 10

hostPro

8,95 US$ / Th.
  • Không gian: Không giới hạn
  • Băng thông: Không giới hạn
  • Bảng điều khiển: cpanel
Xem kế hoạch hostPro
Không
VPS
7 kế hoạch từ 4,95 US$ đến 325,00 US$
Không
Dưới $4 Không Không
Dưới $8 Không Không
Trên $ 10

VPS2

55,00 US$ / Th.
  • Không gian: 50 GB
  • Băng thông: Không giới hạn
Xem kế hoạch VPS2
Không
Máy chủ dùng riêng (Dedicated Server)
Không
6 kế hoạch từ 175,46 US$ đến 1.114,17 US$
Dưới $4 Không Không
Dưới $8 Không Không
Trên $ 10 Không

1U 1xQuad-Core

175,46 US$ / Th.
  • Không gian: 1 TB
  • Băng thông: Không giới hạn
Xem kế hoạch 1U 1xQuad-Core
Cloud Hosting
3 kế hoạch từ 4,95 US$ đến 325,00 US$
Không
Dưới $4 Không Không
Dưới $8 Không Không
Trên $ 10

Plus

20,00 US$ / Th.
  • Không gian: 10 GB
  • Băng thông: 102.4 GB
Xem kế hoạch Plus
Không
Data Centers
4 trong tổng số 6 2 trong tổng số 6
Bắc Mỹ
Châu Âu
Châu Á Không
Châu Úc Không Không
Nam Mỹ Không
Châu Phi & Trung Đông Không Không
Hỗ trợ dịch vụ
5 trong tổng số 6 3 trong tổng số 6
Chat trực tuyến
Hỗ trợ bằng điện thoại
Hỗ trợ bằng Email
Hỗ trợ diễn đàn Không Không
Hướng dẫn bằng video Không
Cơ sở kiến thức (knowledgebase) Không
Hỗ trợ CMS
4 trong tổng số 6 1 trong tổng số 6
WordPress Không
Joomla Không
Drupal Không
Magento
Softaculous Không Không
PrestaShop Không Không
Hỗ trợ Hệ điều hành
1 trong tổng số 2 2 trong tổng số 2
Windows Không
Linux
Hỗ trợ Ngôn Ngữ
2 trong tổng số 8 0 trong tổng số 8
PHP Không
Java Không Không
Python Không
Node.js Không Không
Django Không Không
Perl Không Không
Ruby on Rails Không Không
ASP.NET Không Không
Hỗ trợ Cơ sở Dữ liệu
1 trong tổng số 3 0 trong tổng số 3
MongoDB Không Không
MySQL Không
PostgreSQL Không Không
Hỗ trợ Loại hình Thanh toán
2 trong tổng số 6 0 trong tổng số 6
Paypal Không
Thẻ tín dụng Không
MoneyBookers Không Không
Wire Transfer Không Không
Webmoney Không Không
Bitcoin Không Không
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