I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
Site5 với Memset

So sánh các tùy chọn | Xem Site5 | Xem Memset |
---|---|---|
Gói cước | 13 kế hoạch lưu trữ | 6 kế hoạch lưu trữ |
Giá khởi điểm | 4,95 US$ / tháng | 175,46 US$ / tháng |
Tên miền miễn phí | Có | Không |
Coupon | Không | Không |
Đánh giá người dùng | 1.6 | 2.2 |
Độ tin cậy | 1.5 | 1.0 |
Gói cước | 1.5 | 3.0 |
Thân thiện với Người dùng | 1.5 | 4.0 |
Hỗ trợ | 1.5 | 1.0 |
Tính năng | 1.5 | 2.0 |
Nhận xét người dùng | 168 nhận xét | 1 nhận xét |
Đánh giá tích cực gần đây nhất | | No reviews yet |
Đánh giá tiêu cực gần đây nhất | I have had an email problem on Site5 for nearly a year. It no longer provides telephone support and writing a "ticket" about an issue is summarily ignored. A few days later, after submitting a ticket, an email from site5 is ... Thông tin thêm received after each ticket that says. "since we have not heard from you the issue will be closed". I have sent several tickets complaining of he same issue numerous times and each time the issue is ignored and followed by the same email to me. There isn't even a statement that the issue was read. I have therefore moved my website and hosting to another hosting company but Site5 relentlessly bombards me with email about the issue it refuses to resolve. I lost a lot of business because emails I sent to customers from it's server were consistently bounced from gmail, aol and yahoo email accounts because the Site5 server was insecure by gmail, aol and yahoo. At this time, nearly a year after submitting the first ticket, and several months after moving my website to another host, Site5 refuses so acknowledge that I am no longer a customer. They keep sending those useless emails about the ticket being closed. I need to make sure that any future charges to my credit card that are attempted by Site5 are blocked since customer service has not deleted my account, even though I specifically sent a request to customer service insisting that my account be closed (and even though I have removed my website and email to another host). Site5's support is Horrible ...the worst...it is non-existent!! I suspect there are no live support technicians working for this company, hence the spitting out the same canned email month after month to me "closing" my ticket without ever addressing my problem , and giving no pretext that there was even an effort to address the problem. Go somewhere else when looking for a webhost. Thu gọn | I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed. Over the last two years the downtime increased and customer service qual... Thông tin thêm ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues. The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward. Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down! When I questioned them on this, they said: "Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected." So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward. Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it. Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too. I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind. Thu gọn |
Hosting chia sẻ | 3 kế hoạch từ 4,95 US$ đến 325,00 US$ | Không |
Dưới $4 | Không | Không |
Dưới $8 | hostBasic
| Không |
Trên $ 10 | hostPro
| Không |
VPS | 7 kế hoạch từ 4,95 US$ đến 325,00 US$ | Không |
Dưới $4 | Không | Không |
Dưới $8 | Không | Không |
Trên $ 10 | Không | |
Máy chủ dùng riêng (Dedicated Server) | Không | 6 kế hoạch từ 175,46 US$ đến 1.114,17 US$ |
Dưới $4 | Không | Không |
Dưới $8 | Không | Không |
Trên $ 10 | Không | 1U 1xQuad-Core
|
Cloud Hosting | 3 kế hoạch từ 4,95 US$ đến 325,00 US$ | Không |
Dưới $4 | Không | Không |
Dưới $8 | Không | Không |
Trên $ 10 | Không | |
Data Centers | 4 trong tổng số 6 | 2 trong tổng số 6 |
Bắc Mỹ | Có | Có |
Châu Âu | Có | Có |
Châu Á | Có | Không |
Châu Úc | Không | Không |
Nam Mỹ | Có | Không |
Châu Phi & Trung Đông | Không | Không |
Hỗ trợ dịch vụ | 5 trong tổng số 6 | 3 trong tổng số 6 |
Chat trực tuyến | Có | Có |
Hỗ trợ bằng điện thoại | Có | Có |
Hỗ trợ bằng Email | Có | Có |
Hỗ trợ diễn đàn | Không | Không |
Hướng dẫn bằng video | Có | Không |
Cơ sở kiến thức (knowledgebase) | Có | Không |
Hỗ trợ CMS | 4 trong tổng số 6 | 1 trong tổng số 6 |
WordPress | Có | Không |
Joomla | Có | Không |
Drupal | Có | Không |
Magento | Có | Có |
Softaculous | Không | Không |
PrestaShop | Không | Không |
Hỗ trợ Hệ điều hành | 1 trong tổng số 2 | 2 trong tổng số 2 |
Windows | Không | Có |
Linux | Có | Có |
Hỗ trợ Ngôn Ngữ | 2 trong tổng số 8 | 0 trong tổng số 8 |
PHP | Có | Không |
Java | Không | Không |
Python | Có | Không |
Node.js | Không | Không |
Django | Không | Không |
Perl | Không | Không |
Ruby on Rails | Không | Không |
ASP.NET | Không | Không |
Hỗ trợ Cơ sở Dữ liệu | 1 trong tổng số 3 | 0 trong tổng số 3 |
MongoDB | Không | Không |
MySQL | Có | Không |
PostgreSQL | Không | Không |
Hỗ trợ Loại hình Thanh toán | 2 trong tổng số 6 | 0 trong tổng số 6 |
Paypal | Có | Không |
Thẻ tín dụng | Có | Không |
MoneyBookers | Không | Không |
Wire Transfer | Không | Không |
Webmoney | Không | Không |
Bitcoin | Không | Không |
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