I have a "self managed VDS" at Known Host. Meaning I'm supposed to know how to run and manage it myself which is why it's so cheap. However... I don't know and fortunately they're customer service is great.
I'm writing this ... Thông tin thêm review specifically because of the help I got from "Anna S." Today.
My server was down because my "CGI Handler filled the memory" I don't know what that means but Anna figured out that was the problem and fixed it, even though it's my responsibility to.
She also mentioned stuff about making sure I update my DHO specific for my PHP version. I"m not sure what that means either but she found and fixed it. Also, she noticed my SSL expired. Apparently you get get a free SSL which I didn't know and she set it up for me without me even asking or knowing that my SSL had expired.
I'm just blown away by the level of support I received, that they weren't responsible for doing, and that I didn't even fully ask for. I'm so thankful for Anna S. at KnownHost. Thu gọn

Worst mistake of my life was signing up with these guys. One of my accounts was hacked and their abuse team sent me an email alerting me to the files that were malicious. I deleted all of them except one (which I missed by mi... Thông tin thêm stake). Because of this, on a Friday night, they shut my site down - took it off line. Then they give me the spin that their 'abuse team' is different from their "support team" and they only work 9-5 monday to friday - no after hours support. So my site is now offline until Monday at the earliest. Dreadful service, in no way fit for a professional business to rely on. Please learn from my mistake, avoid these guys at all costs. Thu gọn