Expert and User Insights by VPS Malaysia Customers
VPSMalaysia.com.my is one of the top VPS hosting and managing service provider in Malaysia region. We specialize in providing cloud VPS hosting, cPanel hosting and other web hosting services in Malaysia.
VPS Malaysia is a team of highly motivated individuals that never ceases in producing and keeping the quality paramount. Because of our diligence in keeping the kind of qual...
I have been using VPS Malaysia service for 6 months. Until today, I am very satisfied. Their servers are stable and speed is fast compared to my previous hosting provider. More, their price is reasonable enough with no setup fee and handling fee. Definitely will recommend to my friends who need VPS services, support local, support VPS Malaysia!
For a few times the server is restarted and down, never will contact you a thing about their downtime. Never give compensation about their downtime if you didnt complain. First few moments after subscribing can get 50mbps, after subscribing for first week 10mbps. Then after awhile your internet speed of your server will drop to 5mbps. If you never complain about your internet speed, they will do nothing, and it will only get worse. After you complain or when the due date is almost near, they will adjust your server back to 10mbps. They fool you with "100mbps" shared line, as you can see in screenshot it is NOT 100mbps shared, it might be 10mbps shared. Consistent packet lost, out of 100 ping packet transmited ~7% - 10% is lost.
They got your root access too. Avoid this hosting service if your data is important and critical, your data is not safe.
First of all, it is a false claim to say that VPS Malaysia changes our server network speed. It is clearly stated in our website that, a shared bandwidth means sharing bandwidth with other users. For example, if you subscribe to a vps hosting that offers 100Mbps bandwidth, you are expected to share the same server bandwidth with other 10 users, leaving about 10 Mbps bandwidth per user. However, if 1 user uses less than 10Mbps, the rest of the 9 users get to have more bandwidth. As the use of server resources expands, customers can also opt to upgrade to a dedicated hosting anytime anywhere. Whether you're signing up for a shared hosting, a VPS or a dedicated server, at VPS Malaysia, we always strive to deliver the 3 core values: speed, reliability and affordability.
Secondly, we do not have, nor keep our customer’s user login. When a customer submits a customer support ticket, we will then request the login details from the customer. And, we make sure to remind them to change the password after the issue is resolved.
Thirdly, as a fellow hosting service provider, we understand that this is a competitive market. However, your actions of submitting 2 reviews with the same contents at 2 different times prove that, your reviews are insincere and are only meant to misguide Internet users by providing false claims and information.
As a customer of using your service for more than 2 month, I can guarantee that the review above is true, and honest. Moreover, I am not double posting reviews, I was updating the review because there is changing behaviour on the service provide during the 2 month usage. I do understand my service is under shared bandwidth. However, my server never gets faster than 10mbps which shows that the network bandwidth is capped on 10mbps. If you say that 1 person uses less bandwidth then the network will get faster, but I never get more than 10mbps for 2 months and every single day. I also have an automated speed testing script going on to do a network test time to time and it all shows the same result, indeed the 100mbps bandwidth that you claim was shared is not true. If the bandwidth was shared, the network test will show that there is times that the network bandwidth goes faster, and slower at some point, however it was all a solid bandwidth of 8mbps - 9.9mbps result not more than that, not less than that, standard. I have however reach out to your technical team numerous of time for the packet lost issue that occurs randomly but the problem is not fix.
For the root login case, the system is running on openvz, so it was on a default that your backend/node can see through the hosted files / root login. I have logged there was a root command from node without my permission, making me feel unsafe about the environment, although overall the admin didn't do modifications to the file, nor copying it out of the systems.
Thank you for your understanding.
NOTE : This above review is based on honest service experience numerous of months ago, there would be changes/upgrades going on with the service provider, and in result, making this review inaccurate. I appologize.
The server is very stable. Never have one restart or shutdown in market hours. Highest recommended. Support always quickly and precisely. For this price, never believe this service will be so good. Try.
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